Terms of service.

1. All orders that are placed require a 30% non-refundable deposit. No dates or orders are secure without a deposit.

2. We reserve the right to reject orders due to unavailability of date required.

3. All menu selections must be finalised 2 weeks prior to booked date. Any changes to your selections within the week of your date will incur an extra charge.

4. Prices of food and services charged displayed on our menu are subject to change. Your order will not be affected if deposit has been paid prior to changes.

5. Styling setup minimum 8 platters

6. 10% Surcharge applies on public holidays.

7. Earliest Bump in is 8:30am. Latest Bump in 5pm.

8. Delivery charges apply depending on your location and time of delivery. All orders requiring delivery after 6pm incur a surcharge. If delivery requires stairs, please advise us of this beforehand.

9. $50 minimum delivery charge applies.

10. Styling and set up fees are not included in the prices on the menu. Setup and styling are an extra surcharge starting at $250 not including tables. Styling includes, props, platters, florals, serving spoons, tongs, table-cloths and food warmers.

11. Styling includes Adal’s kitchen team arriving at your event and styling all food that is ordered. Using props, platters, fresh floral arrangements.

12. There is strictly no food to be displayed on the same table as Adal’s Kitchen (i.e., Home-made, or alternative companies)

13. All props and items used to set up and display food at events will be your responsibility. Any damaged items/lost items will need to be paid for accordingly.

14. Food display props, platters and food warmers are required to be washed and dried thoroughly before returning. $350 fee applies for items that are returned unwashed.

15. It is your responsibility to return all our props and items used to display food. Items will need to be returned within 3 days after your booking.

16. If required, we can pick up our props and platters a few days after the event (day will be confirmed with client) $90 pick-up fee applies. Everything must be washed and clean before we pick up.